We want your experience at NC Repo Zone (“Auction”) to be positive; therefore, we have developed these specific Auction Policies (“Policies”) for Purchasers to understand their rights and obligations when using the Auction.

These Policies govern all of the Purchaser’s business with the Auction. These terms and conditions apply to every agreement the Purchaser enters into with the Auction. By doing business with the Auction, the Purchaser agrees to comply with and be bound by these Policies.

NOTIFICATION POLICIES & FINAL HOUR REMINDER

Notification System

If you have confirmed your email address, you will automatically receive notifications about the auction’s closing. Notifications are sent 1 hour before the auction ends, with a final reminder 15 minutes before closing time. If your email has bounced, you have unsubscribed, or notifications are filtered into your junk/spam folder, you will not receive these reminders. We recommend adding our email address to your safe sender list and checking your spam/junk folder regularly. Unconfirmed emails will trigger a notice after bidding, prompting confirmation.

Final Hour Responsibility

Regardless of notifications, we strongly advise monitoring the auction during the final hour for last-minute bidding opportunities. Auctions often become competitive as they approach closing. Place your bids early to avoid missing out due to time constraints or internet delays, and be prepared to act quickly as the auction concludes.

GENERAL OBLIGATIONS

Auction Privileges

The Auction reserves the right to temporarily or permanently suspend the Purchaser’s privileges for any reason at any time. Policy violations may result in suspension of privileges across all NC Repo Zone business units.

Buyer Registration

You must register by creating an account at ncrepozone.com and have an authorized credit card on file before being permitted to bid.

Deposits

If you are the successful bidder, a deposit of $175.00 will be charged to the card on file and deducted from your total payment obligation. Deposits are NON-REFUNDABLE and NON-TRANSFERABLE. Bidding constitutes a 100% commitment to purchase.

Fees

The Purchaser agrees to pay all Auction fees for services related to the purchase, including the sale price, plus a $375 processing fee and applicable taxes. By bidding, you are committing to purchase. All dishonored payments will incur a $175 contract cancellation fee, plus applicable taxes.

Indemnification

The Purchaser agrees to indemnify, defend and hold harmless the Auction from all liabilities, damages, losses, expenses, claims, suits or judgments, including reasonable legal fees, arising from any Policy breach by the Purchaser or their representatives.

Tampering

Removing, stealing, or tampering with parts is strictly prohibited and will result in legal action.

Investigations

The Auction cooperates fully with all regulatory, government, and police investigations. By doing business with us, you authorize us to provide all relevant documents and information concerning you, your business, and your transactions to any investigating authorities.

Taxes

Unless otherwise specified, the Purchaser must pay all applicable taxes in North Carolina. Licensed dealerships must provide a valid dealer registration number and relevant tax information.

Changes to Terms and Conditions

These Policies are subject to change without notice.

AUCTION PROCESS

Auction Details

The Purchaser is responsible for reviewing all information posted on ncrepozone.com relating to a listing, including damage estimates, photographs, options, damage descriptions, remarks, and announcements. Listing details are for information purposes only and do not constitute warranties or guarantees. Vehicle options are believed to be accurate but not guaranteed, and listing information is subject to change without notice.

Auction Integrity

You will not use any device, software, or method to interfere with the proper function of the Auction system or website. You will not take actions that impose unreasonable loads on the Auction infrastructure.

Inspection

The Purchaser accepts that all existing and pre-existing conditions of listed assets become the Purchaser’s responsibility. The Purchaser must personally inspect the goods or waive this right at their own decision and risk.

Highest Bidder

Our aim is to sell to the highest approved bidder. The highest bid will be presented with intent to sell. By participating, you commit to purchase if you are the highest bidder or if your bid is accepted. A minimum of three bidders is required. The Auction reserves the right not to sell a Vehicle, and the highest bid does not guarantee a sale.

Bid Counts

The number of bids shown on auction listings is calculated based on the number of $250 bid increments between the starting minimum bid and the current highest bid.

PURCHASER RESPONSIBILITY

Ownership

NC Repo Zone provides no opinion regarding whether items should be purchased or repaired. We are not responsible for post-purchase expenses arising from defects or conditions, whether previously known or unknown. The Purchaser accepts all current and future costs and responsibilities of ownership, including servicing, maintenance, repairs, fuel, licensing, and insurance. The Purchaser acknowledges that expenses will occur post-purchase and takes 100% responsibility for all associated costs. Any advice from service facilities or technicians post-purchase is opinion-based and does not entitle the Purchaser to compensation from the Auction.

Vehicle Safety

For drivable vehicles, it is the Purchaser’s responsibility to ensure compliance with all applicable safety requirements before leaving the Auction premises; otherwise, the Purchaser must arrange transportation.

Transportation

The Purchaser is responsible for arranging transportation post-purchase and understands that all purchases must be completed in-person.

Disclosures

The Auction provides essential disclosure information on vehicles offered for sale, including Condition Reports, Remarks, Damage Estimates, Pictures, and Vehicle History Reports. The Purchaser must carefully review all disclosures and is strongly encouraged to conduct their own due diligence, research, and vehicle history investigations before bidding. Disclosures are publicly available and subject to change without notice.

Bidding Process

Ensure you understand the bidding process. If you need assistance, please ask our Customer Service Representatives.

Payment

Purchase completion and full payment are required within four days of the Auction sale. If payment is not received within this period, the vehicle may be re-sold at the next Auction, and you will be liable for a $175.00 contract cancellation fee plus applicable taxes. Payment failure will result in permanent loss of Auction privileges.

Accepted payment methods include: Certified Check, Bank Draft, Debit, Cash, Visa, Mastercard, and American Express. Auction assets are NOT eligible for financing, leasing, or layaway. They must be purchased outright and paid for in full.

Title

Title to a purchased vehicle transfers to the Purchaser only after payment in full has been made and all funds have been received by the Auction.

MEMORANDUM OF UNDERSTANDING

By participating in our auctions, I agree to:

  • Provide NC Repo Zone with identification and permission to retain a copy for verification purposes
  • Confirm I am at least 19 years of age with full cognitive ability to make decisions and execute contracts
  • Confirm I understand English or have had a translator explain everything to me
  • If signing for a company, confirm I have authorization to do so
  • Acknowledge that all items are sold in their existing condition, not contingent on repairs, emissions control, or commercial inspection
  • Accept that by purchasing an item, all responsibility (except existing liens) transfers to me
  • Understand there is a 100% chance I will spend money on service, maintenance, and repairs during ownership
  • Accept that requests for seller reimbursement of out-of-pocket expenses will be declined
  • Acknowledge that listing details are believed accurate but not guaranteed and subject to change
  • Take 100% responsibility for all costs, including repairs regardless of amount
  • Understand the opportunity to purchase an extended warranty where eligible (not available for commercial vehicles) exists only before taking ownership
  • Agree to pay for the listed asset in full and arrange transfer and insurance before leaving
  • Complete the purchase and pickup on or before the deadline date or face storage fees
  • Not disparage NC Repo Zone or its employees, associates, or partners publicly
  • Not seek retroactive price reductions or pursue actions that would harm the company

I understand that breach of these terms may result in liability for damages up to the maximum small claims amount in my jurisdiction.