We handle sales only and do not accept trades.

When purchasing outright, you can pay with a certified check, bank draft, debit, cash, and credit card (VISA or Mastercard). Payment must be completed within 24 hours of winning an auction.

We do not offer financing of any type. All purchases must be paid in full at the time of sale.

Yes, we support vehicle transport services. We offer free transportation for the first 1,000 miles. Beyond that, there is a fee of $1.00 per mile. Transportation arrangements will be made after your purchase is complete.

Vehicle transport times vary based on distance and current logistics. Typically, you can expect delivery within 7-14 business days. Once your transport is scheduled, we’ll provide you with a more accurate delivery estimate and tracking information.

Yes, KYC verification is required before placing a bid on any auction. This helps maintain the integrity of our auction process and ensures all bidders are properly verified.

For KYC verification, you’ll need to provide a valid government-issued photo ID (driver’s license or passport), proof of address (utility bill or bank statement less than 90 days old), and in some cases, additional information may be requested. This verification process typically takes 24-48 hours to complete.

If you fail to make payment for a won auction within 24 hours, we will allow the second-highest bidder to make a claim on the vehicle. This ensures our auctions remain efficient and fair for all participants.

All our vehicles come with a clear title and are ready for registration. We ensure all paperwork is properly prepared for a smooth transfer of ownership.

Title and registration documents are prepared and sent within 3-5 business days after your payment clears. If you’re using our transport service, these documents will be prepared while your vehicle is in transit and can either be included with the vehicle delivery or sent separately via secure courier, depending on your preference.

Yes, all vehicles are pre-inspected and verified on Carfax before listing. We provide transparent information about each vehicle’s history and condition to help you make an informed purchase decision.

Our comprehensive pre-inspection process includes a 150-point mechanical inspection, full Carfax history report review, title verification, and detailed condition reporting with photographs. All known issues are documented and disclosed in our listings to ensure transparency.

We offer a 10-day free inspection period after purchase. During this time, you can have the vehicle inspected by a mechanic of your choice. If you find any issues with the vehicle that weren’t disclosed, you can submit a request for a refund. This gives you peace of mind with your purchase.

If you discover undisclosed issues during the 10-day inspection period, submit a refund request by contacting our customer service team at (919) 123-4567 or by email at support@ncrepozone.com. Include documentation from a licensed mechanic detailing the issues found. We’ll review your request and process eligible refunds within 5-7 business days.

Yes, you can bid on multiple vehicles simultaneously once your KYC verification is complete. However, please note that each winning bid represents a binding commitment to purchase. Ensure you have the means to complete payment for any auctions you may win.

All accident history is disclosed in both our listings and the provided Carfax reports. We believe in complete transparency regarding vehicle history. If a vehicle has been in an accident, we include details about the extent of damage and repairs completed.

No, we exclusively sell vehicles with clean titles. Each vehicle in our inventory has been verified to have a clear title history, ensuring you won’t face registration issues or unexpected title problems after purchase.

You can make a purchase by participating in our auctions after completing KYC verification. Call (919) 123-4567 during our hours of operation to speak with any available representative for assistance.

Our standard auctions run for 7 days, giving all interested parties ample time to research the vehicle and place their bids. Some specialty vehicles may have extended auction periods, which will be clearly indicated in the listing details.

After winning an auction, you’ll receive a confirmation email with payment instructions. You must complete payment within 24 hours. Once payment is received, our team will contact you to arrange delivery or pickup and complete the necessary paperwork for title transfer.

When you win an auction, payment must be made in full within 24 hours. If you submit a vehicle for refund during the 10-day inspection period due to undisclosed issues, your payment will be refunded per our inspection policy. Otherwise, all sales are final after the inspection period ends.

Yes, we can arrange international shipping for an additional fee. International buyers are responsible for all import duties, taxes, and customs requirements for their country. Please contact our shipping department for a quote and more information about international purchases.

Yes, you’re welcome to arrange your own transportation after purchase. If you choose to use your own transport service, we’ll coordinate with your chosen provider for vehicle pickup. Please note that our free transport offer only applies when using our transport services.

If you have specific questions about any vehicle in our inventory, please call +1 910-338-3803 during business hours. Our team can provide additional information, more photos if needed, and answer any questions you may have before placing a bid.